Shipping & Return Policy

Shipping Info: Estimated Delivery Times

Your order will take an average of 5 business days to print and prepare before it's shipped to you.

Canada: 3 – 5 business days

USA: 5 – 10 business days

International: 10 – 20 business days

Note on International Shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

Order Never Arrived?:

If your order didn’t arrive, please let us know. 

First check your shipping confirmation and check that you have entered the correct address. If the address was incorrect, we’ll be happy to send  another order to the right place, but it will have to be at your cost.

If the shipping address was correct, please get in touch with us at info@denyskingart.com noting your order number and we’ll check into for you.

Returns Policy:

We do not accept returns or exchanges unless something went wrong with your order, such as damage to the item during shipping.  We do our best to provide accurate product descriptions and images that represent Denys King’s artwork in the truest possible way. 

If your order is damaged, then please get in touch with us within a week’s time at info@denysking.com. We will require a photo of the damage and you will be responsible for paying for your own shipping costs for returning the item.

 

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